I have often found I can be capable of convincing people who are even radically in a bad mental state or conception, but only if in those cases they actually wish to be free of those states. But what can I do and say for those who just want to vent their problems, and yet despite how serious their problems may be (and how painful it is to see them suffer) do not want to be convinced? I feel the need to help them, but I do not know what to say or do.